privacy

Facts about our

Privacy Policy

 

Your Information. Your Rights. Our Responsibilities. 

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. 


Your Rights 

You have the right to: 

•Get a copy of your paper or electronic medical record 

•Correct your paper or electronic medical record 

•Request confidential communication 

•Ask us to limit the information we share 

•Get a list of those with whom we’ve shared your information 

•Get a copy of this privacy notice 

•Choose someone to act for you 

•File a complaint if you believe your privacy rights have been violated 


Your Choices 

You have some choices in the way that we use and share information as we: 

•Tell family and friends about your condition 

•Provide disaster relief 

•Include you in a hospital directory 

•Provide mental health care 

•Market our services and sell your information 

•Raise funds 


Our Uses and Disclosures 

We may use and share your information as we: 

•Treat you 

•Run our organization 

•Bill for your services 

•Help with public health and safety issues 

•Do research 

•Comply with the law 

•Respond to organ and tissue donation requests 

•Work with a medical examiner or funeral director 

•Address workers’ compensation, law enforcement, and other government requests 

•Respond to lawsuits and legal actions 

Your Rights When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. 

Get an electronic or paper copy of your medical record  

•You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. 

•We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. 

Ask us to correct your medical record 

•You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. 

•We may say “no” to your request, but we’ll tell you why in writing within 60 days. 

Request confidential communications 

•You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. 

•We will say “yes” to all reasonable requests. 

Ask us to limit what we use or share 

•You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care. 

•If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information. 

Get a list of those with whom we’ve shared information 

•You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. 

•We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months. 

Get a copy of this privacy notice 

You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly. 

Choose someone to act for you 

•If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. 

•We will make sure the person has this authority and can act for you before we take any action. 

File a complaint if you feel your rights are violated 

•You can complain if you feel we have violated your rights by contacting us using the information on page 1. 

•You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. 

•We will not retaliate against you for filing a complaint. 

Your Choices For certain health information, you can tell us your choices about what we share. If you have a clear 

preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.

In these cases, you have both the right and choice to tell us to: 

•Share information with your family, close friends, or others involved in your care 

•Share information in a disaster relief situation 

•Include your information in a hospital directory 

If you are not able to tell us your preference, for example if you are unconscious, we may go ahead 

and share your information if we believe it is in your best interest. We may also share your 

information when needed to lessen a serious and imminent threat to health or safety. 

In these cases we never share your information unless you give us written permission: 

•Marketing purposes 

•Sale of your information 

•Most sharing of psychotherapy notes 

In the case of fundraising: 

•We may contact you for fundraising efforts, but you can tell us not to contact you again. 

Our Uses and Disclosures How do we typically use or share your health information?  

We typically use or share your health information in the following ways. 

Treat you 

We can use your health information and share it with other professionals who are treating you. 

Example: A doctor treating you for an injury asks another doctor about your overall health condition. 

 Run our organization 

We can use and share your health information to run our practice, improve your care, and contact 

you when necessary. 

Example: We use health information about you to manage your treatment and services.  

 Bill for your services 

We can use and share your health information to bill and get payment from health plans or other entities. 

Example: We give information about you to your health insurance plan so it will pay for your services.  

How else can we use or share your health information?  

We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html. 

Help with public health and safety issues 

We can share health information about you for certain situations such as: 

•Preventing disease 

•Helping with product recalls 

•Reporting adverse reactions to medications 

•Reporting suspected abuse, neglect, or domestic violence 

•Preventing or reducing a serious threat to anyone’s health or safety 

Do research 

We can use or share your information for health research. 

Comply with the law 

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law. 

Respond to organ and tissue donation requests 

We can share health information about you with organ procurement organizations. 

Work with a medical examiner or funeral director 

We can share health information with a coroner, medical examiner, or funeral director when an individual dies. 

Address workers’ compensation, law enforcement, and other government requests 

We can use or share health information about you: 

•For workers’ compensation claims 

•For law enforcement purposes or with a law enforcement official 

•With health oversight agencies for activities authorized by law 

•For special government functions such as military, national security, and presidential protective services 

Respond to lawsuits and legal actions 

We can share health information about you in response to a court or administrative order, or in 

response to a subpoena. 

Our Responsibilities 

•We are required by law to maintain the privacy and security of your protected health information. 

•We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. 

•We must follow the duties and privacy practices described in this notice and give you a copy of it. 

•We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.  For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. 

Changes to the Terms of this Notice We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our web site. 

Other Instructions for Notice 

•January 1, 2021 Effective Date of this Notice 

•For additional questions please email us at info@drcoussonsadvancedcare.com or call 920-888-2828 

•We never market or sell personal information. 

•We will not share any behavioral information without your express permission 

•We maintain Business Associates Agreements (BAA) with any organization that we are required to share your information with.  We cannot be held liable if these organizations violate their agreement and a breech or your information occurs. 

•You may request a copy of the privacy agreement in writing. 

Our Website & Privacy:

Grounds for data collection 

 Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.
We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What information we collect?

We collect two types of data and information from Users. 

The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).

The second type of information Personal Information which is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. Such information includes:
  • Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the Site.

How do we receive information about you?

We receive your Personal Information from various sources:
  • When you voluntarily provide us your personal details in order to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third party providers, services and public registers (for example, traffic analytics vendors).

What information we collect?

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following:
  • Communicating with you – sending you notices regarding our services, providing you with technical information and responding to any customer service issue you may have;
  • To communicate with you and to keep you informed of our latest updates and services;
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third party providers, who may be located in different jurisdictions across the world, for any of the following purposes: 
  • Hosting and operating our Site
  • Performing research, technical diagnostics or analytics;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.

User Rights

You may request to: 
  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information. 
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”).

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy. 

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us .

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us.
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